Get to Know Our Healthcare Information Management Team

A great healthcare information management team is at the core of everything a hospital does, and we are extremely fortunate to have an excellent team at Atchison Hospital. 

March 22-28 is the thirty-first annual Health Information Professionals Week, and we are happy to take this opportunity to get to know our own health information management team in honor of the occasion. 

The HIM Team 

Led by HIM manager, Diana Gaddis, our HIM team currently consists of eleven members, including two full-time, remote members working from Iowa and Missouri. 

HIM team members:

  • Diana Gaddis, Health Information Manager
  • Nancy Hager*, HIM Analyst
  • Andrea Contreras, HIM Analyst/Coder
  • Loir Clark*, HIM Team Lead, Coder
  • Vonda Ostertage, HIM Transcriptionist
  • Vicki Stafford, HIM Transcriptionist/Clerk
  • Christy Crockett, HIM Coder
  • Carla Thompson, HIM Coder
  • Kirstin Gimson, HIM Coder
  • Megan Kear*, HIM Coder
  • Elizabeth DeWitt, HIM Analyst 

*Not pictured

The HIM team works diligently to ensure the availability, accuracy, integrity, and security of all data related to patient healthcare encounters. The work they do enables our organization to make better clinical and business decisions that enhance the overall quality of the healthcare that we provide our patients. 

HIM’s Work

As of April of 2019 and the MEDITECH Expanse EHR implementation, ninety-five percent of HIM’s work has become digital. The team has worked hard over the past year to adjust to a completely new workflow and learn the advanced, web-based, health information system.  

HIM’s responsibilities include:

  • Medical coding
  • Medical transcription
  • Determining medical necessity for treatments, procedures, or services of illnesses
  • Providing information to physicians about the patients they are treating, as requested
  • Assembling and maintaining medical records
  • Maintaining privacy, security, and confidentiality 

Helping Patients behind the Scenes

Although the team members deliver excellent customer service to patients regarding patient records requests and more, much of what they do is behind the scenes. Many of the team members said that they went into health information management because they had a strong desire to serve in healthcare and help people but wanted to be able to do so in a more behind-the-scenes role. 

HIM manager, Diana Gaddis, said, “In this department, we work really well together. We genuinely care about each other as people and employees of this hospital. We care about the work that we do. We care about the patients. This department is fully invested in this hospital and wants it to succeed.”  

This team loves being able to assist the providers and the different departments of the hospital in creating the best possible overall patient experience.